Run a Mortgage Pipeline Review: scope and evidence
Run a Mortgage Pipeline Review starts with a written boundary. Name the loan, the source, the owner, the evidence, and the point where the work must stop. A clear rule keeps coordination separate from lending and credit decisions.
The main risk is that a pipeline review can report volume without ownership or next actions. Record the source and time before changing a status.
Capture the evidence
A usable record includes loan, stage, age, risk, owner, next action, and date. Keep the source beside the record so another reviewer can reconstruct what happened.
The pipeline manager confirms the decision or exception. The coordinator can assemble the view, check definitions, and route risks, but should not fill a gap with an assumption.
Separate preparation from judgment
Decisions about priority and lending decisions remain with the authorized owner. Use three labels: proceed under the rule, pause for missing evidence, and escalate for a decision.
Run the review
Review aging, stage changes, and unowned loans. For example, a loan sits in the same stage for two weeks. Record what evidence was available and who owned the next step.
Pilot one workflow
Start with one pipeline. Test the checklist on a small batch and review exceptions with the owner.
Use the related service scope and pipeline guide for context. Review CFPB mortgage guidance before changing a workflow.